Report an issue
Select the affected item, add a short note and upload a photo when helpful.
Back to shopping →We make grocery issues right.
If an item arrives damaged, spoiled, missing or materially different from what you approved, contact IQRA support from your order details.
Resolution options
Eligible issues may receive a refund to the original payment method, store credit or a replacement.
Variable-weight items
Final charges reflect actual picked weight. The receipt shows estimated and final weight for complete transparency.
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